WhatsApp & Email Notifications
Renewal alerts and plan updates fire automatically, no manual follow-up.
Hi Raj, your plan renews in 3 days. Tap to renew and keep your streak.
Renewal reminders, payment confirmations, and plan updates go out automatically over WhatsApp and email, on the channel a member is actually going to see them, without a staff member remembering to send anything.
Messages trigger off real events: a renewal date approaching, a payment succeeding or failing, a new diet or workout plan being assigned, not a manual broadcast someone has to type out.
For gyms serving a WhatsApp-first member base, that's the difference between a reminder that gets read same-day and an email reminder that sits unopened.
How to use it
- 1
Connect your channels
Link your WhatsApp Business number and email sender once during setup.
- 2
Reminders trigger automatically
Renewal alerts, payment confirmations, and plan updates fire off real events, no manual sending.
- 3
Customize message templates
Edit the wording for any reminder type to match your gym's tone.
- 4
Check delivery status
See whether a message was delivered and read, right from the member's profile.
Questions about whatsapp & email notifications.
Do I need a WhatsApp Business API account?
Yes, we help you set one up if you don't already have it connected.
Can I turn off a specific type of notification?
Yes, enable or disable each notification type (renewals, payment failures, plan updates) independently.
Are messages sent automatically or do I trigger them manually?
Automatically, off real events like an upcoming renewal or a failed payment. Nothing requires a staff member to remember to send it.
Can I see if a member actually read the message?
Yes, delivery and read status show on the member's profile for WhatsApp messages.